Privacy Policy

Disclaimer
The information on this website is made available by the National Videogame Museum, located at Theaterplein 11 in Zoetermeer. Although utmost care is taken to make the content of the site as complete, correct, current and accessible as possible, it remains possible that information is included that is out of date. Dates and titles for exhibitions and activities are always subject to change. No rights can be derived from the information provided and the National Videogame Museum is not liable for the consequences of the use of the information.

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We use camera surveillance to prevent damage and/or theft and for the safety of our visitors and employees. See also our Privacy statement.

In order to deliver orders/rentals to you, to provide services, or to answer your questions, the National Videogame Museum needs some personal information. This data is treated carefully and confidentially. The National Video Game Museum will not provide data of registrants and visitors to third parties, unless the law requires this.

Children under the age of 18 always require parental consent when ordering and/or providing email information.

General information is kept about visitors to the website of the National Videogame Museum, such as information regarding the most frequently requested pages or the services offered. Its purpose is to optimize the design of the website and to better respond to the needs of our visitors. The data is processed anonymously.

Depending on the Services or Products you purchase, the personal data that we collect and process from you include:
Your contact details, such as name, email address, address and (mobile) telephone number.
Your account details and (electronic) identification details, such as your account with our ticket provider Appybee, including the data that you add to your account (including your username, date of birth, interests).
Information regarding the Products and Services that you purchase from us, such as your hobbies and interests, profession/work, photos, personal characteristics and the knowledge that you have used that specific Product or Service.
The content of your communication with us, for example when you contact us by email, telephone or otherwise.

General visitor conditions
The general visitor conditions can be viewed here.

Privacy Statement
The National Video Game Museum does everything possible to protect the privacy of visitors. We hereby adhere to the General Data Protection Regulation (GDPR).

Only authorized employees of the National Videogame Museum have access to your personal data to the extent necessary in the context of the performance of their duties at the National Videogame Museum.

We take appropriate and reasonable security measures to protect your personal data against unauthorized access, modification, disclosure, loss or improper use, and to protect the accuracy and integrity of your personal data. To ensure a level of security appropriate to the risk, we take technical and organizational measures, including security regarding access to our systems.

Conditions for use of Wi-Fi network
The wireless network that is available to guests in (part of) the National Video Game Museum is intended for personal and non-commercial use. Use it at your own risk. The National Videogame Museum does not support setting up a connection on devices of uninterrupted access, quality or speed of connection. Furthermore, the National Videogame Museum is not liable for the possible consequences of a bad or broken connection.

Improper use of the wireless network is not permitted. This means; all actions that are contrary to the law. The user who acts contrary to the law is liable for all resulting damage to the National Videogame Museum. Criminal acts are reported to the judicial authorities.

The National Videogame Museum takes no responsibility for information posted by the user on the Internet. The National Videogame Museum also takes no responsibility for loss or theft of equipment as a result of its use in the National Videogame Museum.